DOCTOR PROMOTION / CONSIDERED SCOPE

Patient Feedback & Review Request Setup

Build neutral feedback requests without incentives or rating filters.

Illustrative review monitoring, request template and response approval
Illustrative example · not client work or results

PATIENT FEEDBACK & REVIEW REQUEST SETUP / EXAMPLE OUTPUTS

Invite genuine feedback without filtering ratings

Build neutral feedback requests without incentives or rating filters.

01

Feedback journey

02

Neutral request templates

03

Destination-link test

Illustrative output types; the accepted proposal confirms the actual inclusions.

Explore the scope

Know what your project involves.

Illustrative review monitoring, request template and response approvalILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

Patient Feedback & Review Request Setup / PROJECT DETAILS

The agreed starting scope

Build neutral feedback requests without incentives or rating filters.

Illustrative review monitoring, request template and response approvalILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

Patient Feedback & Review Request Setup / PROJECT DETAILS

The proposed work

Build neutral feedback requests without incentives or rating filters. The accepted proposal specifies the exact quantity, format and service period.

Illustrative review monitoring, request template and response approvalILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

Patient Feedback & Review Request Setup / PROJECT DETAILS

What we need from you

Accurate practice details, approved source materials, permitted brand assets and a named approval contact. No patient records or passwords.

Illustrative review monitoring, request template and response approvalILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

Patient Feedback & Review Request Setup / PROJECT DETAILS

Separate costs and work

Audit: five profiles/five searches. Review management: two profiles, weekday checks, 30 response drafts/month. Release: 600 words/two revisions. Expert outreach: 15 relevant contacts/four weeks. Paid publication, legal work and active crisis response separate. No guaranteed ratings, removals or earned coverage.

Illustrative review monitoring, request template and response approvalILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

Patient Feedback & Review Request Setup / PROJECT DETAILS

Feedback and revisions

The exact allowance is listed in the accepted proposal. Additional rounds require an agreed change.

Illustrative review monitoring, request template and response approvalILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

Patient Feedback & Review Request Setup / PROJECT DETAILS

Delivery planning

Agree the schedule after the required inputs, output list and approval process are confirmed.

Illustrative review monitoring, request template and response approvalILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

Patient Feedback & Review Request Setup / PROJECT DETAILS

Service period

Only the accepted service period is included. There is no automatic renewal.

Illustrative review monitoring, request template and response approvalILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

Patient Feedback & Review Request Setup / PROJECT DETAILS

Cancellation

The published refund/cancellation policy and accepted proposal apply.

Patient Feedback & Review Request Setup

Build neutral feedback requests without incentives or rating filters.

Invite genuine feedback without filtering ratings

Define a neutral request sent through an appropriate consented process. Give people a straightforward route to share feedback without incentives, pressure or only directing happy patients to public reviews.

Example outputs to discuss

  • Feedback journey
  • Neutral request templates
  • Destination-link test

These are possible planning outputs. Your accepted proposal identifies the selected items, quantities and formats; this example list does not expand an existing order.

Illustrative working example

All eligible recipients receive the same neutral feedback invitation without filtering by likely rating.

This is a hypothetical example, not a client case study or promised result.

Test the request and staff escalation

Check the destination link, timing and handling of private complaints. No review volume, rating increase or removal outcome is guaranteed.

THE WORK, EXPLAINED

A clear path from brief to delivery.

Illustrative doctor brand identity board, logo, colours and practice stationeryILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

The work, explained / STEP 01

Feedback route

Patient Feedback & Review Request Setup — Feedback route

Illustrative desktop and mobile practice website, service pages and enquiry formILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

The work, explained / STEP 02

Neutral request templates

Patient Feedback & Review Request Setup — Neutral request templates

Illustrative doctor search results, local map listings and on-page SEO checklistILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

The work, explained / STEP 03

Link and escalation test

Patient Feedback & Review Request Setup — Link and escalation test

Useful questions before you begin.

What does Patient Feedback & Review Request Setup include?

Build neutral feedback requests without incentives or rating filters. Exact quantities, formats and exclusions are recorded in the accepted proposal.

What information will you need from our practice?

Verified practice details, approved source materials, relevant brand assets and a responsible approval contact. Clinical statements require your qualified approval.

Are advertising, software or other third-party costs included?

Only costs expressly included in the accepted proposal are covered. Other platform, usage, media, creator or production costs are agreed separately.

Can we request additional work later?

Yes. Work outside the accepted scope is documented in a separate change proposal before it is approved and charged.

Let’s bring your digital presence together.

Tell us about your practice, priorities and ambitions.

Request a strategy conversation ↗

DOCTOR PROMOTION / LET’S PLAN

What would you like to improve?

Share your practice’s marketing priorities. Our team can contact you to discuss a suitable scope.

Business enquiries only. Please do not send patient records or private health information.