DOCTOR PROMOTION / CONSIDERED SCOPE
Reputation Monitoring
Keep track of relevant public mentions of your practice.

REPUTATION MONITORING / EXAMPLE OUTPUTS
Monitor defined names and public sources
Keep track of relevant public mentions of your practice.
Mention register
Escalation priorities
Illustrative output types; the accepted proposal confirms the actual inclusions.
Explore the scope
Know what your project involves.
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ILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTSReputation Monitoring / PROJECT DETAILS
The agreed starting scope
Keep track of relevant public mentions of your practice.
ILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTSReputation Monitoring / PROJECT DETAILS
The proposed work
Agreed keywords, names and public channels
Monitoring schedule and alert process
Response and escalation recommendations
Periodic summary; platform access and coverage limitations agreed
ILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTSReputation Monitoring / PROJECT DETAILS
What we need from you
Accurate practice details, approved source materials, brand assets you have permission to use and a named approval contact.
ILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTSReputation Monitoring / PROJECT DETAILS
Separate costs and work
Related services, advertising spend, licences, subscriptions, usage charges, paid placements and additional production are separate unless expressly included.
ILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTSReputation Monitoring / PROJECT DETAILS
Feedback and revisions
The accepted proposal specifies the included consolidated review rounds. Additional rounds require an agreed change.
ILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTSReputation Monitoring / PROJECT DETAILS
Delivery planning
The written proposal confirms the schedule and the inputs required before work begins.
ILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTSReputation Monitoring / PROJECT DETAILS
Service period
Only the accepted project or service period is included. No automatic renewal.
ILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTSReputation Monitoring / PROJECT DETAILS
Cancellation
Refer to the published refund/cancellation policy and your accepted proposal.
Reputation Monitoring
Keep track of relevant public mentions of your practice.
Deliverables that can be included
- Agreed keywords, names and public channels
- Monitoring schedule and alert process
- Response and escalation recommendations
- Periodic summary; platform access and coverage limitations agreed
Scope and onboarding
Your written proposal or published service description must state quantities, turnaround, required access, review rounds and exclusions before checkout is enabled. Provide approved practice details, brand materials and a named review contact. Clinical statements require your clinical approval.
How the work is delivered
We confirm the brief, prepare the agreed work, collect your feedback and deliver the approved outputs. Any extra platforms, production, licences, advertising spend or additional revisions are quoted separately.
What to expect
Progress is reported against the agreed deliverables. Search rankings, publisher acceptance, advertising results and patient enquiries depend on factors beyond a single service and are not guaranteed.
Reputation Monitoring
Keep track of relevant public mentions of your practice.
Monitor defined names and public sources
Agree the practice names, doctor names, profiles and sources to review. Categorise factual errors, routine feedback and issues needing private escalation.
Example outputs to discuss
- Monitoring source list
- Mention register
- Escalation priorities
These are possible planning outputs. Your accepted proposal identifies the selected items, quantities and formats; this example list does not expand an existing order.
Illustrative working example
An old address appearing in a public mention is logged with its source and a responsible contact.
This is a hypothetical example, not a client case study or promised result.
Keep findings proportional to the evidence
Report the source, date and recommended owner for each material issue. Monitoring is limited to the agreed sources and cannot detect every online mention.
THE WORK, EXPLAINED
A clear path from brief to delivery.
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ILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTSThe work, explained / STEP 01
Names and source list
Reputation Monitoring — Names and source list
ILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTSThe work, explained / STEP 02
Public mention review
Reputation Monitoring — Public mention review
ILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTSThe work, explained / STEP 03
Issue and escalation log
Reputation Monitoring — Issue and escalation log
Useful questions before you begin.
What does Reputation Monitoring cover?
Keep track of relevant public mentions of your practice. The full description lists scope options. The accepted proposal specifies exact outputs and quantities.
Can this be combined with other services?
Yes. Related services can be combined in a defined proposal. Included package components and overlapping tasks should be checked before purchase.
Are fees and delivery dates confirmed automatically?
No. Final selling prices, revision allowances, inputs and schedules are confirmed in the accepted scope before payable checkout is enabled.
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