DOCTOR PROMOTION / CONSIDERED SCOPE

Custom API & Business Tool Integration

Connect two supported systems with documented error handling.

Illustrative CRM enquiry board, assignment and follow-up automation
Illustrative example · not client work or results

CUSTOM API & BUSINESS TOOL INTEGRATION / EXAMPLE OUTPUTS

Define the event and the destination action

Connect two supported systems with documented error handling.

01

Event and field map

02

System connection

03

Failure and recovery tests

Illustrative output types; the accepted proposal confirms the actual inclusions.

Explore the scope

Know what your project involves.

Illustrative CRM enquiry board, assignment and follow-up automationILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

Custom API & Business Tool Integration / PROJECT DETAILS

The agreed starting scope

Connect two supported systems with documented error handling.

Illustrative CRM enquiry board, assignment and follow-up automationILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

Custom API & Business Tool Integration / PROJECT DETAILS

The proposed work

Connect two supported systems with documented error handling. The accepted proposal specifies the exact quantity, format and service period.

Illustrative CRM enquiry board, assignment and follow-up automationILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

Custom API & Business Tool Integration / PROJECT DETAILS

What we need from you

Accurate practice details, approved source materials, permitted brand assets and a named approval contact. No patient records or passwords.

Illustrative CRM enquiry board, assignment and follow-up automationILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

Custom API & Business Tool Integration / PROJECT DETAILS

Separate costs and work

Setup: five users, eight stages, 15 fields, two rules. Migration: 5,000 contacts/one spreadsheet. Dashboard: six widgets. Support: five workflows/four hours per month. Licences, usage, hosting and clinical-system development separate. Document triggers, actions, exceptions, alerts, exports and ownership.

Illustrative CRM enquiry board, assignment and follow-up automationILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

Custom API & Business Tool Integration / PROJECT DETAILS

Feedback and revisions

The exact allowance is listed in the accepted proposal. Additional rounds require an agreed change.

Illustrative CRM enquiry board, assignment and follow-up automationILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

Custom API & Business Tool Integration / PROJECT DETAILS

Delivery planning

Agree the schedule after the required inputs, output list and approval process are confirmed.

Illustrative CRM enquiry board, assignment and follow-up automationILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

Custom API & Business Tool Integration / PROJECT DETAILS

Service period

Only the accepted service period is included. There is no automatic renewal.

Illustrative CRM enquiry board, assignment and follow-up automationILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

Custom API & Business Tool Integration / PROJECT DETAILS

Cancellation

The published refund/cancellation policy and accepted proposal apply.

Custom API & Business Tool Integration

Connect two supported systems with documented error handling.

Define the event and the destination action

Map which supported system triggers the workflow, which fields are sent and what the receiving system should do. Use appropriate access controls and avoid unnecessary sensitive information.

Example outputs to discuss

  • Event and field map
  • System connection
  • Failure and recovery tests

These are possible planning outputs. Your accepted proposal identifies the selected items, quantities and formats; this example list does not expand an existing order.

Illustrative working example

A rejected request creates an alert instead of silently losing the enquiry between connected tools.

This is a hypothetical example, not a client case study or promised result.

Make failures observable

Test authentication expiry, rejected requests, duplicate events and retry behaviour. Document ownership of alerts and manual recovery before relying on the connection.

THE WORK, EXPLAINED

A clear path from brief to delivery.

Illustrative doctor brand identity board, logo, colours and practice stationeryILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

The work, explained / STEP 01

System and event map

Custom API & Business Tool Integration — System and event map

Illustrative desktop and mobile practice website, service pages and enquiry formILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

The work, explained / STEP 02

Field and action implementation

Custom API & Business Tool Integration — Field and action implementation

Illustrative doctor search results, local map listings and on-page SEO checklistILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

The work, explained / STEP 03

Failure and recovery tests

Custom API & Business Tool Integration — Failure and recovery tests

Useful questions before you begin.

What does Custom API & Business Tool Integration include?

Connect two supported systems with documented error handling. Exact quantities, formats and exclusions are recorded in the accepted proposal.

What information will you need from our practice?

Verified practice details, approved source materials, relevant brand assets and a responsible approval contact. Clinical statements require your qualified approval.

Are advertising, software or other third-party costs included?

Only costs expressly included in the accepted proposal are covered. Other platform, usage, media, creator or production costs are agreed separately.

Can we request additional work later?

Yes. Work outside the accepted scope is documented in a separate change proposal before it is approved and charged.

Let’s bring your digital presence together.

Tell us about your practice, priorities and ambitions.

Request a strategy conversation ↗

DOCTOR PROMOTION / LET’S PLAN

What would you like to improve?

Share your practice’s marketing priorities. Our team can contact you to discuss a suitable scope.

Business enquiries only. Please do not send patient records or private health information.