DOCTOR PROMOTION / CONSIDERED SCOPE
CRM Enquiry Quality Reporting
Connect available marketing data to recorded enquiry stages.

CRM ENQUIRY QUALITY REPORTING / EXAMPLE OUTPUTS
Report the stages staff actually record
Connect available marketing data to recorded enquiry stages.
Source and status dashboard
Data-quality exceptions
Illustrative output types; the accepted proposal confirms the actual inclusions.
Explore the scope
Know what your project involves.
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ILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTSCRM Enquiry Quality Reporting / PROJECT DETAILS
The agreed starting scope
Connect available marketing data to recorded enquiry stages.
ILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTSCRM Enquiry Quality Reporting / PROJECT DETAILS
The proposed work
Connect available marketing data to recorded enquiry stages. The accepted proposal specifies the exact quantity, format and service period.
ILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTSCRM Enquiry Quality Reporting / PROJECT DETAILS
What we need from you
Accurate practice details, approved source materials, permitted brand assets and a named approval contact. No patient records or passwords.
ILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTSCRM Enquiry Quality Reporting / PROJECT DETAILS
Separate costs and work
Setup: one website/property/container and five events. Audit: 10 existing events. Dashboard: three sources/10 metrics. CRO audit: 10 pages/two journeys. Form changes: 10 fields. Tools/connectors separate. Do not transmit patient or medical information in events; use controlled tests only with a justified sample plan.
ILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTSCRM Enquiry Quality Reporting / PROJECT DETAILS
Feedback and revisions
The exact allowance is listed in the accepted proposal. Additional rounds require an agreed change.
ILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTSCRM Enquiry Quality Reporting / PROJECT DETAILS
Delivery planning
Agree the schedule after the required inputs, output list and approval process are confirmed.
ILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTSCRM Enquiry Quality Reporting / PROJECT DETAILS
Service period
Only the accepted service period is included. There is no automatic renewal.
ILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTSCRM Enquiry Quality Reporting / PROJECT DETAILS
Cancellation
The published refund/cancellation policy and accepted proposal apply.
CRM Enquiry Quality Reporting
Connect available marketing data to recorded enquiry stages.
Report the stages staff actually record
Define collected, contacted, relevant, booked and closed states using the practice's own workflow. Separate missing data from genuine negative outcomes.
Example outputs to discuss
- Stage definitions
- Source and status dashboard
- Data-quality exceptions
These are possible planning outputs. Your accepted proposal identifies the selected items, quantities and formats; this example list does not expand an existing order.
Illustrative working example
A report separates unreachable enquiries from relevant ones and shows records where staff have not updated the status.
This is a hypothetical example, not a client case study or promised result.
Review source and follow-up together
Compare available campaign sources with recorded stages and overdue tasks. Data quality limits must be visible before drawing channel conclusions.
THE WORK, EXPLAINED
A clear path from brief to delivery.
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ILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTSThe work, explained / STEP 01
Stage definitions
CRM Enquiry Quality Reporting — Stage definitions
ILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTSThe work, explained / STEP 02
Source and status report
CRM Enquiry Quality Reporting — Source and status report
ILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTSThe work, explained / STEP 03
Quality and follow-up review
CRM Enquiry Quality Reporting — Quality and follow-up review
Useful questions before you begin.
What does CRM Enquiry Quality Reporting include?
Connect available marketing data to recorded enquiry stages. Exact quantities, formats and exclusions are recorded in the accepted proposal.
What information will you need from our practice?
Verified practice details, approved source materials, relevant brand assets and a responsible approval contact. Clinical statements require your qualified approval.
Are advertising, software or other third-party costs included?
Only costs expressly included in the accepted proposal are covered. Other platform, usage, media, creator or production costs are agreed separately.
Can we request additional work later?
Yes. Work outside the accepted scope is documented in a separate change proposal before it is approved and charged.
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