DOCTOR PROMOTION / CONSIDERED SCOPE

Clinic CRM Setup & Configuration

Configure contacts, enquiry stages, staff assignments and follow-ups.

Illustrative CRM enquiry board, assignment and follow-up automation
Illustrative example · not client work or results

CLINIC CRM SETUP & CONFIGURATION / EXAMPLE OUTPUTS

Design the enquiry pipeline before configuring fields

Configure contacts, enquiry stages, staff assignments and follow-ups.

01

Pipeline design

02

Field and role configuration

03

Daily-task test cases

Illustrative output types; the accepted proposal confirms the actual inclusions.

Explore the scope

Know what your project involves.

Illustrative CRM enquiry board, assignment and follow-up automationILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

Clinic CRM Setup & Configuration / PROJECT DETAILS

The agreed starting scope

Configure contacts, enquiry stages, staff assignments and follow-ups.

Illustrative CRM enquiry board, assignment and follow-up automationILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

Clinic CRM Setup & Configuration / PROJECT DETAILS

The proposed work

Configure contacts, enquiry stages, staff assignments and follow-ups. The accepted proposal specifies the exact quantity, format and service period.

Illustrative CRM enquiry board, assignment and follow-up automationILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

Clinic CRM Setup & Configuration / PROJECT DETAILS

What we need from you

Accurate practice details, approved source materials, permitted brand assets and a named approval contact. No patient records or passwords.

Illustrative CRM enquiry board, assignment and follow-up automationILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

Clinic CRM Setup & Configuration / PROJECT DETAILS

Separate costs and work

Setup: five users, eight stages, 15 fields, two rules. Migration: 5,000 contacts/one spreadsheet. Dashboard: six widgets. Support: five workflows/four hours per month. Licences, usage, hosting and clinical-system development separate. Document triggers, actions, exceptions, alerts, exports and ownership.

Illustrative CRM enquiry board, assignment and follow-up automationILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

Clinic CRM Setup & Configuration / PROJECT DETAILS

Feedback and revisions

The exact allowance is listed in the accepted proposal. Additional rounds require an agreed change.

Illustrative CRM enquiry board, assignment and follow-up automationILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

Clinic CRM Setup & Configuration / PROJECT DETAILS

Delivery planning

Agree the schedule after the required inputs, output list and approval process are confirmed.

Illustrative CRM enquiry board, assignment and follow-up automationILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

Clinic CRM Setup & Configuration / PROJECT DETAILS

Service period

Only the accepted service period is included. There is no automatic renewal.

Illustrative CRM enquiry board, assignment and follow-up automationILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

Clinic CRM Setup & Configuration / PROJECT DETAILS

Cancellation

The published refund/cancellation policy and accepted proposal apply.

Clinic CRM Setup & Configuration

Configure contacts, enquiry stages, staff assignments and follow-ups.

Design the enquiry pipeline before configuring fields

Agree how a new enquiry becomes assigned, contacted, qualified and closed. Define staff roles, essential fields and the reason each stage exists.

Example outputs to discuss

  • Pipeline design
  • Field and role configuration
  • Daily-task test cases

These are possible planning outputs. Your accepted proposal identifies the selected items, quantities and formats; this example list does not expand an existing order.

Illustrative working example

Staff practise assigning an enquiry, recording contact and finding overdue follow-up in the configured pipeline.

This is a hypothetical example, not a client case study or promised result.

Test a normal working day

Check creating an enquiry, assigning it, recording follow-up and finding overdue work. CRM configuration should support staff behaviour rather than add unnecessary data entry.

THE WORK, EXPLAINED

A clear path from brief to delivery.

Illustrative doctor brand identity board, logo, colours and practice stationeryILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

The work, explained / STEP 01

Pipeline and field design

Clinic CRM Setup & Configuration — Pipeline and field design

Illustrative desktop and mobile practice website, service pages and enquiry formILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

The work, explained / STEP 02

Staff and rule configuration

Clinic CRM Setup & Configuration — Staff and rule configuration

Illustrative doctor search results, local map listings and on-page SEO checklistILLUSTRATIVE EXAMPLE · NOT CLIENT WORK OR RESULTS

The work, explained / STEP 03

Daily-workflow testing

Clinic CRM Setup & Configuration — Daily-workflow testing

Useful questions before you begin.

What does Clinic CRM Setup & Configuration include?

Configure contacts, enquiry stages, staff assignments and follow-ups. Exact quantities, formats and exclusions are recorded in the accepted proposal.

What information will you need from our practice?

Verified practice details, approved source materials, relevant brand assets and a responsible approval contact. Clinical statements require your qualified approval.

Are advertising, software or other third-party costs included?

Only costs expressly included in the accepted proposal are covered. Other platform, usage, media, creator or production costs are agreed separately.

Can we request additional work later?

Yes. Work outside the accepted scope is documented in a separate change proposal before it is approved and charged.

Let’s bring your digital presence together.

Tell us about your practice, priorities and ambitions.

Request a strategy conversation ↗

DOCTOR PROMOTION / LET’S PLAN

What would you like to improve?

Share your practice’s marketing priorities. Our team can contact you to discuss a suitable scope.

Business enquiries only. Please do not send patient records or private health information.